- Hiring date
- As soon as possible
- Time limit
- The position is initially limited to 6 months, an extension is possible and desirable.
- Payment
- ca. 12,41-13,20 Euro (depending on study progress)
- Application deadline
- 05/30/2024
The IT Department of the Helmholtz Centre for Infection Research (HZI) is looking for a Student Assistant (m/f/d) with immediate effect. You will get to know the processes in the IT area at the Centre for Structural Systems Biology (CSSB), one of the HZI sites, and support the RZ on site.
Tasks
- Communication with users in German and English (1st level support)
- Communication between the data centre and users
- Ticket creation for user questions
- Basic installation, testing and release of computers according to specifications
- Assistance with general Windows problems (according to level of knowledge)
- Assistance with home office (VPN problems)
- Help with software installation via remote connection
- Creation of step-by-step instructions
- Maintenance of clients and creation of test reports
Prerequisites
We are looking for a student assistant who enjoys the activities described.
- Enrolled student of a degree programme with (desirable) or without IT reference
- Ability to communicate calmly and patiently
- Confident handling of MS Office programmes (especially Excel and Word)
- Good written and spoken German and English skills
- The workload is a minimum of 30 and a maximum of 50 hours per month.
Working hours
Minimum 30 and maximum 50 hours per month, by arrangement
When you send us your application documents, please confirm that you have read our privacy policy and that you consent to the processing of your personal data. Please use the text module in our privacy policy for this purpose. Without these declarations, we will not be able to consider or process your application and will delete any application documents already received immediately after the application deadline.
Please send your complete application with the reference CSSB Assistant in one (1) PDF document by e-mail to Prof. Dr. Michael Kolbe.
We look forward to receiving your application!
